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This is what the till looks like at the counter. Real screen, demo data.

See Kasse

The month’s VAT by 8.1 % and 2.6 %, calculated from paid orders.

See bookkeeping

Tell us how your place runs and which till you use today. Test access and our answer come by email.

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You create the promotion, and Forn turns it into a banner and an email.

Once created, the promotion goes by email and push to guests who have given consent, and as a banner on the ordering page and app. Only people who have ordered from you can write reviews.

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Management dashboard: banner from the “Family pizza on Wednesday” promotion
Management dashboard, advertising & banners. Real screen, demo data.

Wednesday, 19:00, the oven is hot and the room is half empty.

On Friday you could fill every table twice, on Wednesday the kitchen has nothing to do. So you set up a promotion in the panel, the family pizza, Wednesdays only. Guests who want to hear about it get it by email or on their phone, and anyone who visits the ordering page sees the banner. And when a review comes in afterwards, there is a real order behind it.

How it works.

  1. 1

    Create a promotion

    Choose the product, price and period.

  2. 2

    Banners and texts

    Choose a template, adjust the text, in several languages.

  3. 3

    Send

    By email and push, plus the banner on the ordering page.

What comes with it.

In the picture above: the banner from the family pizza promotion, as it takes shape in the Management dashboard.

  • CampaignsEmail and push to guests who have given consent.
  • BannersFor the ordering page, the menu strip and the app, from the same promotion.
  • ReviewsOnly people who have ordered from you can write one.
  • ComplaintsThe guest reports a problem with an order, and you resolve it with a reply or a credit.
  • Google profile Link your Google Business Profile to Forn, so guests find their way from Google to your ordering page.
  • Automatic messages On birthdays, to guests who haven’t ordered in a while, and for abandoned baskets.
  • RepliesYou reply to every review yourself, from the panel.
  • Text messagesShort messages to guests who have agreed to them. The credit depends on your plan.
  • Consents Whether a guest has allowed marketing is on their customer card. Without their yes, nothing goes out.
What you should know beforehand.Reviews are included in every plan, campaigns by email and push from Pro. Without the guest’s consent Forn sends no message, not even an automatic one. Push only reaches guests who have your app on their phone, and text messages need credit. What went out is listed in the panel.

In these products.

Online shopGuests order directly from you, under your name, with no commission to Forn.Management dashboardMenu, team, stock and figures, even from home in the evening.

In which plan.

StartNot includedCHF 79 per month plus VAT
ProIncludedCHF 149 per month plus VAT
KetteIncludedCHF 299 per month plus VAT

Prices are provisional. Which features go into which plan will be set together with the prices. Go to pricing

Questions about campaigns and reviews

All questions

Who can I send promotions to?
Only to guests who have said yes. Whether someone has, you see on their customer card.
Who can write a review?
Only guests who have ordered from you, with the order behind it. You reply to every review yourself, in your own words.
What happens with a complaint?
The complaint is attached to the order, so you see what it’s about. Then you reply or give them a credit.

Goes well with

Loyalty & vouchersStamps without cardboard cards, gift cards and promo codes.Online shopGuests order directly from you, under your name, with no commission to Forn.Café & bakeryEarly mornings at the counter, coffee to go at 2.6% VAT.

Tell us about your place.

You get test access by email and written answers to your questions. Send your menu along, and we’ll answer based on your dishes.

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Or write to us: info@forn.ch