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This is what the till looks like at the counter. Real screen, demo data.

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The month’s VAT by 8.1 % and 2.6 %, calculated from paid orders.

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Tell us how your place runs and which till you use today. Test access and our answer come by email.

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Counter, phone and ordering page all go into the same till.

The kitchen can’t tell whether the guest stood at the counter, called or ordered online. The ticket arrives at the same station, and the driver sees it on his run.

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Till with the order types Eat in, Table, Takeaway, Delivery
Kasse. Real screen, demo data.

Nothing gets lost at the pass.

On a Friday night, orders come from everywhere: the guest at the counter, the regular on the phone, the family on the ordering page. If every channel has its own device, something gets lost at the pass. In Forn every order is a ticket on your till, and the kitchen and drivers get it from there.

How it works.

  1. 1

    An order comes in

    At the counter, on the phone with caller ID, or through your own ordering page.

  2. 2

    The kitchen prepares it

    The ticket appears on the kitchen display at the right station.

  3. 3

    Pickup or delivery

    Pickup with a time slot, delivery by zones and runs for your drivers.

  4. 4

    Settle up

    Paid online, cash at the door or at the counter: it all lands in the same end-of-day close.

What comes with it.

In the picture above: the till with the order types Eat in, Table, Takeaway and Delivery. The type decides where the ticket goes and which VAT applies: 8.1 % eating in, 2.6 % to take away.

  • Online ordersYour own ordering page with basket, guest account and order status.
  • Phone ordersCaller ID opens the customer card with the address and last order before you pick up.
  • Delivery zonesBy postcode or distance, each zone with its own fee and minimum order.
  • Pre-ordersOrders for later go to the kitchen at the right time, not straight away.
  • RunsDrivers, order of stops and live location at a glance.
  • Combos & offersMeal deals made of several items at one price, on the till and the ordering page.
  • Catering requestsRequests for weddings, company dinners and other occasions all come into the panel.
  • Order pause Kitchen full? You pause online orders on the till or in the panel until there is room to breathe again.
What you should know beforehand.Card and TWINT online run through your own provider. The fees depend on the terms of your payment provider and your contract. Caller ID needs the Forn Connector on Windows.

In these products.

KasseCounter, table, phone and delivery on the same till, and the Z report in the evening.Online shopGuests order directly from you, under your name, with no commission to Forn.KurierRuns, addresses and cash for your own drivers, settled at the counter.

In which plan.

StartIncludedCHF 79 per month plus VAT
ProIncludedCHF 149 per month plus VAT
KetteIncludedCHF 299 per month plus VAT

Prices are provisional. Which features go into which plan will be set together with the prices. Go to pricing

Questions about orders

All questions

Do phone orders reach the kitchen too?
Yes. You type the order into the till, and the ticket goes to the station like any other.
Can I deliver only to certain places?
Yes. You set zones by postcode or distance. Anyone who lives outside them finds out in the basket, not after ordering.
How does a catering request work?
It comes into the Management dashboard, not your private inbox. You reply to the guest from there by email.

Goes well with

Tables & QREvery table with its own bill, ordering by QR code at the table.Delivery serviceDelivery zones with a minimum order, runs and driver cash.PizzeriaHalf-and-half, Ø32 and Ø40, the phone on a Friday and your own drivers.

Tell us about your place.

You get test access by email and written answers to your questions. Send your menu along, and we’ll answer based on your dishes.

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Or write to us: info@forn.ch